Privacy Policy

1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), you are hereby informed that the data controller is:

Owner: [Full name or company name]
NIF/DNI/CIF: [Number]
Address: [Tax address]
Email: [Contact email]
Telephone: [Professional number]

2. Data we collect

We may collect the following personal data:

Name and surname
Phone
Email
Pick-up or destination address
Information related to booking the service
Billing information (if applicable)

We do not collect particularly sensitive data.

3. Purpose of the treatment

Personal data is used for:

Manage reservations and provide the contracted service
Contacting the customer regarding the service
Manage payments and billing
Comply with legal obligations
Improve the user experience

4. Legal basis

Data processing is based on:

The execution of a contract (service reservation).
The consent of the interested party (contact forms).
Compliance with legal obligations.

5. Data retention

The data will be retained:

During the contractual relationship.
The time needed to fulfill tax and legal obligations.
Until the user requests its deletion when appropriate.

6. Transfer of data

Data will not be transferred to third parties except:

Legal obligation.
Service providers (payment gateways, hosting, management) under a confidentiality agreement.

We do not carry out international transfers outside the legal framework of the GDPR.

7. User Rights

The user may exercise the following at any time:

Right of access
Rectification
Suppression
Limitation of treatment
Portability
Opposition

To do so, you must send an application to:
📩 [Your email]

You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

TNF Experience applies appropriate technical and organizational measures to protect personal data against unauthorized access or misuse.

9. Update

This Privacy Policy may be modified to adapt to legal or technical changes.